Frequently Asked Questions
Everything you need to know about your favorite Italian footwear.
How do I know which size to order?
Superga sneakers generally run true to size; however, our classic 2750 Cotu styles can fit slightly large. We recommend consulting our detailed Size Guide located on each product page to find your perfect fit.
What is your return policy?
We offer a 30-day return window for all unworn merchandise in its original packaging. Please note that items marked as 'Final Sale' are not eligible for returns or exchanges.
How should I clean my Superga canvas shoes?
For our canvas styles, we recommend hand washing with mild soap and lukewarm water. Avoid machine washing or tumble drying, as high heat can damage the rubber foxing and adhesive.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental United States. Expedited shipping options are available at checkout for faster delivery.
Are Superga sneakers vegan-friendly?
Many of our classic styles, including the 2750 Cotu Classic, are made from 100% cotton canvas and natural rubber. You can filter by 'Vegan' on our category pages to see all animal-free options.
Do you offer international shipping?
Currently, this website services the United States only. For international orders, please visit our global site to find the regional distributor closest to you.